Useful Telephone Numbers

Gyeonggi Call Center, 120


Assistance is offered from anytime between 9am to 6pm on weekdays anywhere in Gyeonggi-do for any type of daily life activity. We’re open 24 hours a day, 7 days a week. You can contact us when you press 120 on your cellphone or telephone, or from other places (when you are not in Gyeonggi-do) you need to press 031-120.

  • you are not sure of the public transportation fare
  • you want to know about bus or subway routes
  • you need assistance in finding the way to a destination by public transportation, car or foot
  • you have lost personal articles while using public transportation
  • you need an interpreter in a taxi
  • you need interpretation service at a bank, hospital or any public institution
  • you are looking for a specific type of food in the place where you are

– passport, traffic etc. we can give you information.

– traffic, food, environment, tour etc. we can file a civil complaint for you.

– we can give you information about searching every information in Gyeonggi-do~

Emergency Medical Information Center, 1339

At Emergency Medical Information Center, trained medical personnel (doctors, nurses and paramedics) are on call 24 hours a day, 7 days a week in 12 centers nationwide. Upon receiving an emergency call, a medical staff member gives basic first aid instructions over the phone or calls an ambulance to transport patients to a medical center for further emergency measures.

Information Service – International Call 00794

International service “00794” is a telephone operator service that provides any information related to making international calls including foreign subscription number, national codes, area codes, etc.
International Call Service 00799
International call service “00799” is a telephone operator service used to make international calls from Korea. The Service features station-to-station calls (forwarding the receiver’s number to the operator for direct connection), collect or reverse charge calls (charging the receiver for the international call) and interpretation calls (having interpretation during the international call).

Local telephone number guide – Local area code + 114

In order to obtain the contact and information of a business, dial an area code followed by “114” and say the name of the business.

Tourist Complaint Center 02-735-0101

Tourist Complaint Center strives to resolve complaints from tourists in Korea as well as to improve tourism services by informing and providing consultation to relevant agencies. Complaints and inquiries can be filed via email or fax.

Korea Travel Hotline : 1330

Tourist information available 24 hours a day, 365 days a year. From a cellular phone dial 1330.

Gyeonggi-do Call Center : 031-120

Mon.-Fri. 09:00-18:00. Service available in English, Japanese, Chinese, Mongolian and Vietnamese.

Free Translation Service BBB(Before Babel Brigade) : 1588-5644

365 days a year. Service available in 18 languages.